Information We Collect From Our Users
Feature | Students | Parents | Teachers |
|---|---|---|---|
| Name | |||
| Email Address | Only if of age | ||
| Year of Birth | |||
| Time Zone | |||
| External Messaging Address (email, mobile, or WhatsApp) | Age 16+, optional | Optional | Optional |
| External Messaging Consent and Preferences | Age 16+, if enabled | If enabled | If enabled |
| Message and Conversation Content | With assigned teacher or tutor, a linked parent, or Matarus support only | With linked student, that student’s teacher or tutor, or Matarus support only | With assigned students, their parents, or Matarus support only |
| Notification Preferences | Own message notifications | Own message notifications, and alerts about linked students | Own message notifications |
| Message Delivery and Opt-Out Records | Age 16+, if enabled | If enabled | If enabled |
| Question Responses | |||
| Linked Parents | |||
| Linked Students |
For more detail on how this information is used, please see our Privacy Policy.
Students cannot message other Students. Students under 16 may message their assigned Teacher or tutor, a linked Parent, or Matarus support staff only within Matarus and cannot add an external messaging address. A User who is at least 16 may add only an external address they personally control and must consent separately for each enabled channel.
Last Modified Date: September 23, 2026